Troubleshooting / Customer Support - If you encounter any issues or require assistance, please don’t hesitate to get in touch with us

If you encounter any issues or require assistance, please don’t hesitate to get in touch with us.

Each user should have a replacement model available to address potential problems with the locks. Additionally, every Padword lock comes with a physical key as a last-resort solution. All Padword locks include a 24-month manufacturer’s warranty,...