FAQ: Padword App Web

What can I do with the Padword web app?
The web app allows you to control and manage smart locks (including access configuration, entry and exit monitoring, and user management), cashless wristbands, and energy-saving features.

How do I configure lock access through the app?
You can set up six types of access: mobile app, remote, passcode, fingerprint, NFC card, and mechanical key.

Can I manage multiple properties from the app?
Yes, the app enables centralised management of multiple properties under a single account.

Is the Padword web app secure?
Absolutely. The app uses advanced security protocols to protect managed access and sensitive information.

Can I send e-Keys to other users via the app?
Yes, you can issue temporary or permanent e-Keys to other users with options for remote control and customised access permissions.

How do I manage access codes through the app?
Access codes can be created, modified, or deleted directly from the app, with options for temporary, single-use, or permanent codes.

Can the app integrate with existing management systems (PMS)?
Yes, the Padword web app integrates seamlessly with the Padword Cloud 360º platform, which connects with existing PMS software.

Does the app provide real-time monitoring?
Yes, you can monitor access in real time and receive instant notifications about lock activity.

Do I need to be near the lock to use the app?
No, the app supports remote lock control, making it ideal for managing properties from a distance.

Can I retrieve access logs from the app?
Yes, the app stores access logs, allowing you to review and audit entries and exits with ease.