FAQ: Smart Locks by Padword

What types of unlocking methods do Padword smart locks offer?
Padword provides up to six unlocking methods: mobile app, remote access, passcode, fingerprint, NFC card, and mechanical key. Additionally, Padword offers a customised web app via a personalised URL.

How are Padword smart locks controlled?
The locks can be managed using a dedicated app or a centralised management system, enabling remote access control.

Are Padword smart locks difficult to install?
Not at all. Padword locks are designed for straightforward installation without complicated wiring and include specialised technical support.

What happens during a power outage?
All Padword smart locks come with a mechanical key backup to ensure access in the event of a power outage. To prevent interruptions, both the app and platform display the battery level of each lock, allowing users to replace batteries proactively when needed.

Are Padword smart locks compatible with existing management systems?
Yes, Padword locks integrate seamlessly with existing Property Management Systems (PMS) in hotels and other accommodations, enabling efficient and centralised access management.

Are Padword smart locks suitable for holiday rentals?
Absolutely. They are perfect for holiday rentals, streamlining automated check-ins and check-outs to enhance guest experiences.

What security features do Padword smart locks offer?
In addition to secure unlocking methods, Padword locks enable real-time access monitoring and management, providing an extra layer of security.

Can Padword smart locks be used on different types of doors?
Yes, the locks are designed to fit various door types and configurations, suitable for both commercial establishments and residential properties.

Can I manage multiple properties with Padword locks?
Yes, the app and management system allow users to control and administer multiple properties from a single platform.

What if an NFC card is lost or a passcode is forgotten?
Remote management lets you swiftly revoke access to a lost NFC card or change the passcode securely via the app or management system.